Helpdesk
Support customers across every channel
An omnichannel helpdesk with two-way Telegram and WhatsApp, real-time notifications and configurable tickets, so no request slips through.
One inbox for every request
Bring every support channel into a single, configurable ticketing system.
Ticket overview
See ticket volume, status and workload at a glance.
Tickets
Manage every customer request through one shared queue.
Ticket configuration
Configure statuses, channels and routing to fit your team.
Omnichannel
Two-way Telegram live, WhatsApp built, plus email and chat.
Real-time alerts
Toast, audio and unread indicators so nothing is missed.
Internal helpdesk
A separate employee ticketing desk for internal requests.
Support that scales with you
Every channel, every ticket, in one configurable workspace.
Omnichannel intake
Meet customers on the channel they already use.
Telegram two-way
Email & chat
Ticketing
Never lose a request again.
Shared queue
Statuses & routing
Assignment
Real-time
Respond the moment a message lands.
Toast & audio alerts
Unread indicators
Live notifier
Configuration
Make it work exactly like your team does.
Custom statuses
Channel setup
Per-tenant credentials
From prompt to result in seconds
Ask a question or describe a task. Sysos reasons over your data and returns the answer or completes the action.
1
Ask in plain language
Type what you need, like who is over budget this month or draft the supplier email.
2
Sysos reasons over your data
The agent pulls live context from the right modules and grounds its answer in your numbers.
3
Get the answer or the action
A clear answer, a drafted document, or a completed task, with a human handoff when needed.
Sysos AI
Incoming data is captured, enriched, and structured into actionable context.
Framer
User activity from inputs and interactions are synced in real time.
Lightbox
Documents, notes, and workspaces are normalized automatically.
Your agent works across the tools you already use
Connect your existing stack, sync data with tools, and build workflows without switching platforms.
Gmail
Sync mailboxes, carriers, billing, and chat across your stack, no switching platforms.
Outlook
Automate tasks and connect workflows across your entire tool stack.
iCloud
Automate tasks and connect workflows across your entire tool stack.
DHL
Automate tasks and connect workflows across your entire tool stack.
CTT
Automate tasks and connect workflows across your entire tool stack.
FedEx
Automate tasks and connect workflows across your entire tool stack.
Stripe
Automate tasks and connect workflows across your entire tool stack.
Google Chat
Automate tasks and connect workflows across your entire tool stack.
Frequently asked questions
Give every customer a fast answer
Omnichannel support and configurable tickets in one helpdesk.